We're working hard to launch the Connect Financial customer portal. In the meantime, you can stake CNFI, join the waitlist and stay up to date.


Balances held in a saving vault wallet are held in a highly secure, offline storage facility. While we provide thorough security measures for all accounts through the use of multi-party computation and strategic partnerships that allow us to never touch customer data, our savings vault wallets offer additional protections.

Savings vault wallets offer unparalleled security, and have a number of industry leading safeguards as standard:

  • Offline environment

  • A faraday cage

  • Biometric entry points

  • 24-hour CCTV

  • Power backups

  • Armed security service

Saving vault wallets also offer survivorship facilities, making them a consideration for generational wealth and estate planning.


Savings vault fees

Account tier

BASIC

SILVER

GOLD

PLATINUM

BLACK

Buy fee (cash to crypto)

1.50%

1.30%

1%

0.75%

0.50%

Sell fee (crypto to cash)

1.50%

1.30%

1%

0.75%

0.50%

Trade fee (crypto to crypto)

1.50%

1.30%

1%

0.75%

0.50%

Additional fees my also apply for exceeding withdrawal limits or processing an expedited withdrawal. Contact us for more information.


Are funds held in savings vaults insured?

Balances in savings vault wallets can be insured up to $100M per account for a small monthly fee.

For more information on insurance fees, please contact our Customer Success team.


Are there limits to the accessing funds in my savings vault?

Due to the highly secure nature of these offline wallets, it can take up to 72 hours to process withdrawals.

In addition, you may be asked to supply additional verification, including a video call and a secret passcode in order to withdraw your funds. If you require more regular access to your funds, other wallet types may be more suitable.

You are able to make one (1) fee-free withdrawal from your savings vault every three months. Fees may apply for making additional withdrawals, or when processing an expedited withdrawal.


Did this answer your question?