We're working hard to launch the Connect Financial customer portal. In the meantime, you can stake CNFI, join the waitlist and stay up to date.


How to set up your first crypto card

After you sign up for a Connect Financial account and verify your email address, it’s time to set up your account, choose a membership tier and get your first crypto credit card.

1. Choose your Membership tier

Your Membership tier controls your account's credit interest rate, entertainment credit and cash-back rewards. It also gives you access to an upgrade fee-free card at the same or lower card tier level.

Membership tier

BASIC

SILVER

GOLD

PLATINUM

BLACK

Eligible for $0 card tier ¹

Credit interest rate (APR) ²

14.9%

12.9%

10.9%

8.9%

7.9%

Cash-back on eligible purchases ³

0%

Up to 2%

Up to 3%

Up to 4%

Up to 5%

Entertainment credit ⁴

$0

$0

$15

$50

$100

2. Choose your card tier

When you log in, you will first need to choose your card tier. Each card has an associated credit limit. If you want a $5,000 credit limit, for example, you can access the Basic, Silver, or Gold cards. You can also choose to have a custom amount.

You can choose to have any card tier you like. If your card tier is at a higher level than your membership tier, you will need to pay an upgrade fee.

Card tier

BASIC

SILVER

GOLD

PLATINUM

BLACK

Minimum credit limit

$500

$500

$1,000

$5,000

$20,000

Maximum credit limit

$5,000

$20,000

$50,000

$250,000

$1,000,000

Metal cards

Concierge

Hotel perks

Lounge pass

Annual fee

$129

$89

$49

$0

$0

Initial card fee + shipping

$49

$29

$0

$0

$0

Card Replacement fee¹

$50

$50

$50

$0 / $50

$0 / $50

Late payment fee²

$29

$29

$29

$0 / $29

$0 / $29

CNFI staking requirement for additional cards

$0

$375

$1,875

$12,500

$62,500

Credit LTV (crypto)

up to 50%

up to 50%

up to 50%

up to 50%

up to 50%

Credit LTV (stablecoin)

up to 100%

up to 100%

up to 100%

up to 100%

up to 100%

Credit LTV (fiat)

up to 100%

up to 100%

up to 100%

up to 100%

up to 100%

Monthly fee-free ATM withdrawals

$0

$500

$1,000

$2,500

$5,000

ATM fee after fee-free withdrawals

2.5%

2.5%

2.5%

2.5%

2.5%

Transaction insurance

$250

$1,000

$2,500

$5,000

$5,000

To select a card tier, choose your credit limit and then select your preferred card tier from the available options.

2. Review collateral requirements

Before you can set up your card, you will need to add collateral to secure your line of credit. The amount of collateral you need will depend on the asset type. Generally speaking, stablecoins and fiat have a LTV of 100% and crypto coins have a LTV of 50%.

You can choose to add BTC as collateral with one click. Alternatively, you can customise your collateral assets and amounts and add up to 3 coins or tokens.

3. Complete funding your collateral wallet.

When you sign up for a card, a collateral wallet is automatically created. You can customise your wallet name for easier management in the dashboard.

Your deposit addresses will be automatically created based on your collateral quote. Note, quotes are held for 24 hours before they are automatically recalculated.

When you have finished, click 'Completed deposit' to close the window.

Note, your deposit may take up to 24 hours to arrive in your wallet, depending on network traffic. You may continue with the rest of the sign up process while you wait for the funds to arrive in your wallet.

4. Complete verification

When you are finished adding your collateral and stake, click “Next”. This will take you to the KYC verification page.

  1. Read and accept the T&Cs

  2. Read and accept our Personal Data Processing policy.

  3. After you agree to these two items, you will need to select your country and preferred ID verification document. This is usually a passport, ID card, residence permit or driver’s license.

  4. Upload your documents.

  5. If you choose to finish the verification process from your phone, you will need to either copy our secure link to your mobile browser or scan the QR code.

  6. After you upload your document, you will need to take a selfie.

  7. Once your picture is taken, you will be asked to confirm your data, such as name, address, birthday, and other identification information. None of this data is stored

    on our servers.

6. Delivery details

Finally, it’s time to put in your shipping address to get your card. Simply review the information to ensure that your collateral and stakes are correct, add your address, phone number, name, and shipping method.

8. Finalise order

You may need to pay an annual card fee, and initial card fee, depending on your card tier. These fees will be charged to your credit card account and will be available to pay once your card has been activated.

Card tier

BASIC

SILVER

GOLD

PLATINUM

BLACK

Annual fee

$129

$89

$49

$0

$0

Initial card fee + shipping

$49

$29

$0

$0

$0

9. Activate your card

Once you receive your card, all that’s left to do is activate it. Click “Activate Now” and you’re finished.

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